western digital my passport 500gb wont show up in usb

Western digital my passport 500gb wont show up in usb download#
Western digital my passport 500gb wont show up in usb windows#

I believe the drive came formatted as a FAT32 disk.

Took awhile to find your USB drive (Good ol’ WD calls it WDH1U5000-00 on their web site) Click here and confirm this is your drive.

Once you do the cable test, here’s the new checklist. Just make sure it's a USB 2.0 cable (i think that's probably all they sell these days) and it's returnable. have you yet verified that USB drive using a different computer as kimsland 1st asked? Best to do that before trying anything else if you haven't

you do have an external power supply for your hard drive, right?). I had never heard of it before but apparently there are other cases where the drive appears in Device Manager but not Disk Management (btw.

Western digital my passport 500gb wont show up in usb windows#

Have you also tried plugging the USB drive into each of the different USB ports on the computer?Īnd recheck if Windows is still NOT reporting any problem devices (instructions prior post)

Check Device Manager, Disk Management and what Everest reports for logical/physical drives and I sure hope that this one works!.

After connecting USB cable, then turn on your USB drive.

Your external USB drive should be powered offbefore you connect the USB cable to your computer.

You should see each of the controllers get reinstalled

Click Action->Scan for Hardware Changes.

For each USB controller entry, rt click->Uninstall

You’ll see several USB entries with the word Controller.

Note: I’m assuming no assuming no USB devices attached including any USB mice/keyboard as next steps will disconnect them

In device manager, uncheck View->Show Hidden Devices.

If not certain, you can also capture an image/ask The other semi-transparent icons are disconnected hardware drives.

If you see other unconnected HARDWARE drives you can uninstall them as well but not virtual (software) drives.

You should see an entry for the WD drive. These are devices not currently connected.

Under Disk Drives you’ll see entries with semi-transparent icons.

See this so Device Manager will display unconnected devices.Make sure your SD card is removed as well as all USB devices.Then we'll give Windows another shot to reinstall and hope it get's it right! We should AT LEAST see the disk in Disk Management. Here's instructions to uninstall the drivers. It is very strange that Everest report the physical drive yet it not appear in Disk Management. If yes, click it, then Edit->Select All then Edit->Copy and then paste into your next post.Expand Components (click + sign next to it).(It may take a short while till a second window opens) => Then save to a file and also attach this file to your TechSpot postĬheck if Windows reports any problem devices => File->Save Selected Devices, use pull down menu to set Save As Type to. Report all installed and uninstalled USB devices (If you don't see it among your icons, you need to click the TechSpot Go Advanced button towards bottom of window)

When you create your TechSpot post, use the paper clip icon to attach the report. Attach the report file to a TechSpot post.Get a Custom Report report in plain text. Then (still under Preferences) click Report and uncheck Include Debug Information.

Western digital my passport 500gb wont show up in usb download#

If you could do the following may be easiest way to be certain of just what you should seeing where and then follow up with youĬlick to download then run Everest Home.